Mission Statement

Penk Insurance will:

• • meet with the customers demands & needs and provide them with an appropriate insurance recommendation at all times.
  • provide suitable training to all employees to ensure that they have the appropriate knowledge & competence levels to provide customers with a high level of service and advice.
  • handle all complaints quickly, sympathetically and efficiently in line with FSA guidelines.
  • look after customers money (premiums) in line with FSA guidelines.
  • maintain adequate capital & financial resources at all times in line with FSA guidelines.
  • have adequate professional indemnity cover in place at all times for your protection.